— IT Core Services Manager, Bowmer & Kirkland
Easy, effective tools to support people and technology.
Get Ready for the New IT Age with GoToAssist
Maintain remote servers, implement Bring Your Own Device (BYOD) concepts and manage globally distributed networks and employees from one central location – GoToAssist provides everything in a single solution.
Work more flexible and efficient and provide customer support with ease:
- Maintain unmanned servers and computers.
- Host up to eight sessions at a time.
- Automatically restore sessions after a reboot.
- Use mobile apps to provide assistance while
away from your desk.
Your upgrade benefits in 02:53 mins!
Unbeatable reasons to upgrade to GoToAssist
Maintain unmanned servers
8 Support sessions
Host up to eight sessions at a time.
Automatically restore sessions
after a reboot.
Use mobile apps to provide assistance
while away from your desk.
Remote Support Technician Resources
For IT Experts
GoToAssist Remote Support – Technician QuickStart (Video, 6:51)
- Attended and Unattended Sessions
- Customer Initiated Support Sessions
- Features and Tools
“Over the past six years, we have seen turnover almost double. However, thanks in large part to the flexibility and scalability of GoToAssist, we have been able to maintain the same size IT team.”
“Unlike other solutions, with GoToAssist users can hand over the machine to us and we can take the necessary corrective action while they undertake other important tasks, making more effective use of their time.”
— global IT service and infrastructure manager, O’Neill