Get Ready for the New IT Age with GoToAssist

Maintain remote servers, implement Bring Your Own Device (BYOD) concepts and manage globally distributed networks and employees from one central location – GoToAssist provides everything in a single solution.

Work more flexible and efficient and provide customer support with ease:

  • Maintain unmanned servers and computers.
  • Host up to eight sessions at a time.
  • Automatically restore sessions after a reboot.
  • Use mobile apps to provide assistance while
    away from your desk.


Your upgrade benefits in 02:53 mins!

Unbeatable reasons to upgrade to GoToAssist

Unattended Support

Maintain unmanned servers
and computers.

8 Support sessions
at once

Host up to eight sessions at a time.

Automatic Re-Start
after Boot

Automatically restore sessions
after a reboot.

Mobile Apps/
Multi Platform

Use mobile apps to provide assistance
while away from your desk.

Remote Support Technician Resources

For IT Experts

GoToAssist Remote Support – Technician QuickStart (Video, 6:51)

  • Attended and Unattended Sessions
  • Customer Initiated Support Sessions
  • Features and Tools

View training videos or read support articles at the GoToAssist Global Customer Support Website.


  • Over the past six years, we have seen turnover almost double. However, thanks in large part to the flexibility and scalability of GoToAssist, we have been able to maintain the same size IT team.

    Kevin McDonald IT Core Services Manager, Bowmer & Kirkland

  • Unlike other solutions, with GoToAssist users can hand over the machine to us and we can take the necessary corrective action while they undertake other important tasks, making more effective use of their time.

    Peter Maljaars global IT service and infrastructure manager, O’Neill